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Allsec Technologies jobs - Customer Care Executive

Customer Care Executive

Allsec Technologies

location

experience

Fresher

salary

15,000 - 17,000 Per Month

qualification

12th Pass (HSE)

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Posted: 25 Days ago

Views: 1

Applications: 0

Openings: 1

Job Description

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Curating streamlined email and social media communication mediums for offers, updates and much more
Dealing with customer issues and churning out an easy-to-follow solution
Managing payment and delivery of customer orders
Helping customers choose the right product for their requirements and budget
Handling customer concerns and complaints in a timely manner
Informing customers of upcoming promotions or deals
Establishing a positive rapport with all clients and customers in person or via phone
Forming reports based on customer satisfaction statistics and helping their team to develop new skills
Fixing appointments based on the availability of customers and clients
Interacting with customers to ensure they have a desirable and shareable experience

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1658787

Job Category Tech Support

Locality Address Residency Road

StateKarnataka

Country India

About Company

Allsec Technologies

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