Axzora Group jobs - Customer Care Executive

Customer Care Executive

Axzora Group
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Months ago
Views: 2
Applications: 1
Openings: 1

Job Description

  • Serving as the first point of contact for customers seeking advice or assistance from a company or organisation
  • Answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes
  • Giving customers information about products and services, making product recommendations or suggestions, and taking orders
  • Processing returns and issuing credits for disputed invoices
  • Meeting and exceeding productivity and quality standards as set by department management 
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Particulars

EducationB.Com, BA, BBA/BBM
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1580389
Locality Address Hitech City
StateTelangana
Country India

About Company

Axzora is a one-of-a-kind emerging firm aiming to be the best one-roof platform that strives to serve humanity while simultaneously spearheading innovation. Riding on the back of its five principal product categories, Axzora is diligently committed to delivering enhanced business opportunities.
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