WE ARE LOOKING FOR LADIES WHO ARE WILLING TO LEARN. SOME EXPERIENCE IS PREFERRED AND WE ARE HIRING FOR ATTITUDE NOT FOR YOUR EDUCATIONAL QUALIFICATIONS. THIS IS A FULL TIME JOB AND PREFER SOMEONE WHO IS FROM WESTERN SUBURBS.
Duties:
Answering customer inquiries
Investigating and resolving customer complaints
Processing customer orders
Upselling and cross-selling products and services
Providing technical support
Escalating customer issues to supervisors or management
Skills:
Interpersonal skills
Communication skills
Problem-solving skills
Time management skills
Patience
Empathy
Conflict resolution skills
Responsibilities:
Communicate with current and potential clients via telephone, email, online chat, or social media
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders