HILL THEORY IT SOLUTIONS PVT.LTD jobs - Customer Support Executive

Customer Support Executive

HILL THEORY IT SOLUTIONS PVT.LTD
experience Fresher
salary 9,000 - 12,000 Per Month
qualification
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Posted: 1 Month ago
Views: 4
Applications: 0
Openings: 1

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
LANGUAGES
  • TELUGU
  • HINDI
  • ENGLISH

 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1625892
Locality Address Lakdikapul
StateTelangana
Country India

About Company

HILL THEORY IT SOLUTIONS PVT.LTD
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