Hotel Front office manager
Female Timings 8:00am to 8:00pm
Male Timings 8:00pm to 8:00 am
Need to communicate with people
Should have good communication skills
Manage day to day tasks
• Hospitality training for all Front Desk team associates.
• Ongoing training and support for all associates and ensure performance in accordance with hotel brand and company standards.
• Conduct group training in classroom sessions and hands-on training while assisting with Front Desk operations.
• Ongoing review of staff to ensure adherence to established policies and procedures.
• Respond to inquiries concerning hotel policies and service.
• Enforce all cash handling and credit card policies, verify banks and deposits at the end of each shift.
• Review daily front office work and reports generated by Night Audit.
• Perform technical and administrative duties, including, but not limited to; Profit and Loss Statements, Rewards Reimbursement, Accounts Receivable, Credit Account Reconciliation and Payroll.