Required Inbound and Outbound Customer Support Associate for PAN INDIA location.

Job Locations : Delhi (Moti Nagar ) & Kolkata ( Central Kolkata )

Knowledge of Computer and basic skills are required.

Age Criteria : 18 - 33

Good Communication in English is required for Delhi Location (INBOUND)

Both Fresher & experienced candidates can apply!
INBOUND / OUTBOUND / BFSI / NBFC / NO SALES & NO TARGET / FIXED SALARY with INCENTIVE SLABS are available.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: