Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Tesco Recruitment 2024 (Jobs, Careers): Are you looking for Tesco jobs for freshers.Get the information about the current and upcoming vacancies and other job related details here. Tesco is a multinational online general merchandise and grocery retailer. When it comes to Tesco jobs, software and web management based jobs are very common as the company relies on its website. But, the website is only a part of Tesco’s value chain. Starting from procurement to delivery, the company needs candidates with management degree to diploma candidates. It also recruits skilled labor for various positions. When it comes to Tesco job openings, the positions that are vacant would be notified in the official site and also in leading employment portals. The candidates have to apply online. The hiring team screens the resumes and chooses the candidates who are the best fit for the job. Those candidates would be called in for the interview process. The candidates who are shortlisted in the interview would be called in for the screening through assessment center. Those who are not selected in the interview would be sent a letter stating the same.