PREFERRED: FEMALE CANDIDATE ONLY
DESIGNATION: JUNIOR/SENIOR EXECUTIVE
WORK TIMING: 9:00 AM- 6:00 PM
WORK DAYS: MONDAY TO SUNDAY (TUESDAY WEEK OFF)
Job Description:
• Good Communication skills in English
• Cold Calling, customer interactions
• Native speaker of Tamil
• Minimum 0-5+ years of experience
• Nearby locations candidates preferred in around 5 to 10kms )
• Preferred any industry
EMPLOYEE BENEFITS:
• Attractive incentive
• Employee food options
• Profit sharing the bonus
• Group Medical Insurance
• International Trips
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level