Allied Protection Assurance Company jobs - L1 Desktop support Engineer

L1 Desktop Support Engineer

Allied Protection Assurance Company
experience Fresher
salary 15,000 - 16,000 Per Month
Posted: 1 Month ago
Views: 0
Applications: 0
Openings: 1

Job Description

Job Role and Responsibilities :
· Offer remote/online tech support to customers who have fingerprint readers, RFID scanners, face-recognition devices, etc.
· Give training to customers about these hardware devices and their functions with our HR software
· Connect diverse range of attendance devices with our desktop-based software and cloud software.
· Test And debug our attendance applications, coordinate with tech team to resolve technical issues
· Troubleshoot issues faced by customers, prioritize support tickets based on urgency
· Build a rapport / professional relationship with client points-of-contacts, ensure customer satisfaction
· Coordinate with internal teams like tech team, sales team and finance teams to ensure your work is done

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1608575
Job Category Tech Support
Locality Address Sector 23, Gurgaon , Gurgaon-Others
StateHaryana
Country India

About Company

Allied Protection Assurance Company
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