We’re looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.

Objectives of this role::::
Understand customer psyche and record both successful and unsuccessful sales methods

Handle huge volumes of outbound telecalling

Improve organisational efficiency through diligent observation skills as a telecaller

Help the company grow by finding opportunities in customer requirements Resolve complaints, provide solutions and follow up with customers

Responsibilities::::
Memorise scripts and customise them for the clients as per the situation while telecalling

Foster relationships with existing clients, and build a report with potential clients

Make reports and documentation based on conversations that took place during telecalling

Report the analysis and observation to the team lead

Adhere to organisational guidelines and methodology while telecalling

Generate sales by making cold calls to active or old clients

Required skills and qualifications

Bachelor’s degree or high school diploma

Strong communication skills and command of the BENGALI language

Previous experience in a telecaller job or similar role.

Ability to close sales through the right negotiation skills

Preferred skills and qualifications

Research skills for telecalling and reaching out to new clients.
QUALIFICATION = HS. TO GRADUATE
AGE = 25 TO 35
LOCATION = SALTLAKE
INTERESTED CANDIDATES PLZ SEND YOUR RESUME