Job Location - All Over Mumbai, Navi-Mumbai & Thane.
Salary - 12,000 - 27,000 CTC.
Qualification - HSC with Minimum 6 Months Experience OR Graduate Fresher.
Shift - Day Shift & Night Shift (Both Available).
Process Type - Customer Service, Sales, Collections, Lead Generation, Technical Support, Chat & Email process available.
EASY SELECTION, SHARE CV
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level