Dr. Shroffs Charity Eye Hospital jobs - Trainee IT

Trainee IT

Dr. Shroffs Charity Eye Hospital
experience Fresher
salary 8,000 - 15,000 Per Month
qualification
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Posted: 23 Days ago
Views: 1
Applications: 0
Openings: 1

Job Description

  • Address user tickets regarding hardware, software, and networking.
  • Day to day IT support to end users.
  • Preventive maintenance of computer peripherals; desktop, printer, and network.
  • Walk customers through installing applications and computer peripherals.
  • Ask targeted questions to diagnose problems.
  • Guide users with simple, step-by-step instructions.
  • Conduct remote troubleshooting.
  • Record technical issues and solutions in logs.
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional.
  • Report customer feedback and potential product requests.
  • Help create technical documentation and manuals.
  • Basic knowledge of network troubleshooting Ethernet and IP configuration
  • Submitting daily/periodical report on the working condition of Systems.
  • Coordinating software implementation and upgrades 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1650513
Job Category BSc/BCA/BBM
StateUttar Pradesh, Uttar Pradesh
Country India

About Company

Dr. Shroffs Charity Eye Hospital
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