Academic Counsellor
CrackVerbal Edutech Pvt Ltd
0 - 3 years
₹ 2,50,000 - 4,00,000 P.A.
Bengaluru
Responsibilities:
- Handling all incoming academic queries from our student base via email and telephone.
- Answering questions on behalf of CrackVerbal on online forums and community applications like Whatsapp and Telegram.
- Facilitating regular doubt-solving sessions with students, both in person and online
- Assisting the students with completing the courses and keeping regular progress reports.
- Ensuring that we achieve higher levels of Customer Satisfaction throughout our Customer life cycle through regular check-ins and value addition.
Who you are:
- Someone who loves to help people improve on a daily basis. Someone who is passionate about impacting students' lives.
- Customer obsessed - "Obsession" may be putting it lightly!
- A person who has either prepared for the GRE/GMAT/CAT or other competitive exams in the past will have an extra edge
- Has excellent communication skills and is willing to work on weekends with Mondays being the weekly off