Job Description
Position: - Academic counsellor
Salary:-20k-30k (in Hand)
Exp. :- 3yrs to 5yrs
Location: - Delhi.
Office timing: - 10am-7pm
Working days: - 6 days
Qualification:-Graduation
Roles and Responsibilities:
· Responsible to manage to convert leads for Digital Marketing Course
· Providing in-depth information to prospective learners, includes counselling through phone, email, chat, and social media.
· Identifying references through the existing customer base to increase the sales pipeline
· Details pertaining to lead discussions conversion should be updated in real-time on CRM software
· Responsible for adherence to the inside sales process, tools, and data management.
· Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrolments.
· Handle Objections and Price Negotiation in order to generate Sales Revenue.
· Maintain effective communication till the time learner is on-boarded.
· Have at least 9 months of experience in education selling (for experienced candidates).
Skills Required:
· Excellent written and spoken communication skills (English proficiency).
· Strong sales bent of mind, in order to understand and effectively communicate what Digital Marketing is offering to its prospective students and close applications.
· Approachable and vibrant personality.
· Ability to approach any situation with patience and very strong empathy.
· Passion to deliver the highest levels of customer service at all times.
· Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
· Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
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