Digital Dojo Code Academy jobs - Academic counsellor

Job Description

Position: - Academic counsellor

Salary:-20k-30k (in Hand)

Exp. :- 3yrs  to 5yrs       

Location: - Delhi.

Office timing: - 10am-7pm

Working days: - 6 days

Qualification:-Graduation

Roles and Responsibilities:

·         Responsible to manage to convert leads for Digital Marketing Course

·         Providing in-depth information to prospective learners, includes counselling through phone, email, chat, and social media.

·         Identifying references through the existing customer base to increase the sales pipeline

·         Details pertaining to lead discussions conversion should be updated in real-time on CRM software

·         Responsible for adherence to the inside sales process, tools, and data management.

·         Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrolments.

·         Handle Objections and Price Negotiation in order to generate Sales Revenue.

·         Maintain effective communication till the time learner is on-boarded.

·         Have at least 9 months of experience in education selling (for experienced candidates).

Skills Required:

·         Excellent written and spoken communication skills (English proficiency).

·         Strong sales bent of mind, in order to understand and effectively communicate what Digital Marketing is offering to its prospective students and close applications.

·         Approachable and vibrant personality.

·         Ability to approach any situation with patience and very strong empathy.

·         Passion to deliver the highest levels of customer service at all times.

·         Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

·         Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.