Who are we looking for: We are looking for smart & dynamic people, who are passionate about helping students realise their dreams by guiding them making judicious & informed decisions about their education & career. The successful applicant would thrive on a challenging role, & be a great advisor to both the student’s & their parent’s. We would like to invite people who have worked in or would like to work with progressive organizations, as part of a successful team to come & join us. If you think you would enjoy working in a fast paced, growth- oriented organization, you are the right person for us.
Here’s how your onboarding journey will look like:
Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems
This training will consist of New Hire Classroom Training + Nest OJT phases
The period of training will vary from the process/product you get aligned with
You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your day-to-day questions
Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you
Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets
You will also have direct access to the colleges SPOC as & when required & help in admission conversion process
You would be expected to maintain daily MIS on the calls & walk-ins (if any)
Must have skills:
Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills, multilingual languages (where required)
BPO/contact centre background & sales experience
Self-starter & ability to execute high velocity closures
Zero to 5 years of experience into telesales
Inherent ability to have engaging conversations
Graduate in any stream
Good to have skills:
Edu-Tech student counselling background will be a plus
Comfort & knowledge of Microsoft Office (for data management)
More than 3 years of proper edtech sales experience