Who are we looking for:
We are looking for smart & dynamic people, who are passionate about helping students realise their dreams by
guiding them making judicious & informed decisions about their education & career.
The successful applicant would thrive on a challenging role, & be a great advisor to both the student’s & their
parent’s. We would like to invite people who have worked in or would like to work with progressive organizations,
as part of a successful team to come & join us. If you think you would enjoy working in a fast paced,
growth-oriented organization, you are the right person for us. Here’s how your onboarding journey will look like:
• Upon your joining, you will go through an intensive training program where you will be taught counselling
skills, product knowledge, communication skills & about internal technical systems
• This training will consist of New Hire Classroom Training + Nest OJT phases (you’re expected to clear this
training to hit the shopfloor)
• You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to
your day-to-day questions
• Once settled, you would be expected to counsel students over the phone, basis the knowledge & training
imparted to you
• Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per
your assigned targets
• You will also have direct access to the colleges SPOC as & when required & help in admission conversion
process
• You would be expected to maintain daily MIS on the calls & walk-ins (if any)
Must have skills:
• Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills,
multilingual languages (where required)
• BPO/contact centre background & sales experience
• Comfortable with Daily – Weekly – Monthly sales targets
• Should enjoy working in a core sale driven environment
• Self-starter & ability to execute high velocity closures
• 0 to 5 years of experience into telesales
• Inherent ability to have engaging conversations
• Graduate in any stream
Good to have skills:
• Ed-Tech student counselling background will be a plus
• Comfort & knowledge of Microsoft Office (for data management)
• More than 3 years of proper ed-tech sales experience
Some more good to know information for you: Job Location: Kolkata, West Bengal Work From Office Reporting to a Team Leader Handing core sales calls (Outbound & Inbound) Working on both cold & warm leads Pitching & selling courses/colleges/programmes to the potential learners