Abhidi Solution jobs - Account Associate

This role involves facilitating effective communication between clients and internal teams, managing client expectations, and ensuring the smooth execution of projects and tasks.

Client Communication Management:

• Act as the primary point of contact for client communication, receiving and interpreting client requests, instructions, and feedback.
• Ensure timely and accurate dissemination of client communications to relevant internal teams.
• Clarify client requirements and expectations as needed and provide feedback to clients on project status and progress.

Internal Operations Management:

• Translate client communication and requirements into actionable plans and tasks for internal teams.
• Monitor project timelines, budgets, and resources to ensure projects are completed on time and within scope.

Quality Assurance and Client Satisfaction:

• Conduct quality checks on deliverables to ensure they meet client requirements and expectations.
• Proactively identify opportunities for improvement in processes, workflows, and client satisfaction.
• Solicit feedback from clients and internal teams to continuously improve service delivery and client relationships

Qualifications and Skills:

• Bachelor's degree in business administration, marketing, communications, or a related field.
• Excellent communication skills, both verbal and written, with the ability to effectively convey information and instructions.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to build and maintain positive relationships with clients and internal stakeholders.
• Proficiency in Microsoft Office Suite.
• Problem-solving skills and a proactive approach to addressing challenges and finding solutions.