Account Health Support Specialist - English & Arabic
Job ID: 935253 | Amazon Dev Center India - Hyd
PREFERRED QUALIFICATIONS :
· Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
· Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns.
· Problem solving skills.
· Bachelor’s Degree.
· Demonstrated ability to analyze problems logically.
· Self-disciplined, diligent, proactive and detail oriented.
· Time management and organizational skills.
· Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses.
· Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns.
· Demonstrated positive, results oriented attitude.
· Team player capable of learning and sharing knowledge in global team environment.
· Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
· Ability to maintain high levels of confidentiality and data security standards.
· Demonstrate flexibility to work overtime hours as per business requirement.
· Proven ability to correctly identify fraud patterns.