YourDOST jobs - Account Manager/ Customer Success Manager

• We are looking for an enthusiastic Account Manager/ Customer Success Manager who will be responsible for managing YourDOST B2B Clientele.
• This role is for someone who is creative but also very organized such that he/she can setup and optimize processes, do extensive follow ups and measure impact. If you think you are that someone, we can’t wait to have a conversation with you at the earliest.

Responsibilities:

• Owning up the B2B accounts and making sure the client is having weekly / monthly access to the reporting to understand the impact.
• Providing overall support to the clients by ensuring that all queries & concerns however they come in (phone, e-mail) are addressed quickly & efficiently.
• Designing and executing programs(online or offline) to increase engagement among YourDOST B2B Clientele
• Arranging for all logistical things required for smooth functioning of various B2B accounts.

Requirements:

• Excellent written and verbal communication skills (English).
• Experience in organizing events. 
• Good knowledge of MS Office (MS Word, Excel)
• Ability to speak other languages like Kannada, Hindi, Tamil, Telugu is a plus. 
• Students in their final year of studies and students who have graduated recently can apply.