Account Manager
Responsibilities & Requirements:
- Establish productive, professional relationships with key personnel in assigned customer accounts.
- Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
- Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
- Proactively assess, clarify, and validate customer needs on an ongoing basis.
- Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Manage a team of IT recruiters.
- Set productivity goals and enable team to achieve these goals.
- Set G&Os for the team and review these regularly.
- Do systematic account planning with revenue targets.
- Generate new requirements from POC’s from existing accounts
- Assign the revenue goals to team members.
- Build contingency plans in case of demand shortfall.
- Ensure compliance to defined process.
- Ensure usage and compliance to the Applicant Tracking System.
Qualifications: BBA or Bachelor’s in HR, Business Management, Psychology, or related fields preferred