Account Manager jobs in Bangalore at JW Player

Account Managers have a big impact at JW Player, and are responsible for a significant portion of the company's revenue through renewing and growing existing partnerships.

We are looking to add a talented and high energy Account Manager to our Customer Success team who will retain and grow client accounts in the APAC market while ensuring client satisfaction and developing solid account plans.

The ideal candidate must be willing and able to work remotely reporting to the Director of Account Management who is located in London. The ideal candidate will also grow our product offering to serve our clients' needs and be responsible for their own book of existing clients.

As an Account Manager, you will:

Drive the success of Top Tier Accounts by understanding and anticipating clients' business needs
Confidently convey JW Player's value proposition
Strengthen client relationships with ongoing communication and new solutions
Collaborate with all areas of the organisation to optimise team productivity
Maintain and improve CRM data within Salesforce.com
Proactively manage your schedule, customer pipeline and renewals to meet quarterly objectives
Plan and deliver on client needs before they happen
Lead Client Advocacy and improved Client Experience
Assist in gathering client feedback, defining processes, and identifying best practices

Who You Are:

Bachelor's degree or equivalent and a minimum of 2 years of related experience
OVP or ad-tech related Experience
Ability to deliver results in driving pipeline growth for SaaS-based deals
Solid interpersonal, organisational and communication skills
Proficient in English both written and verbal
Passionate about understanding and learning new technology
Thorough working knowledge of sales tools, including Salesforce.com
Experience presenting to customers in-person and via phone/email
Strong analytical and problem solving skills
High ethical standards and level of integrity

JW Player

About JW Player

JW Player pioneered video on the web over a decade ago and continues to innovate as the world's largest network-independent platform for video delivery and intelligence. Media companies including Fox, VICE, Business Insider, and Univision, in addition to hundreds of thousands of creators of all types and sizes, rely on JW Player to deliver and monetise their content across all devices. JW Player's massive global footprint of over 2 billion unique devices creates a powerful data graph of unique consumer insights and generates billions of incremental video views. The company is headquartered in New York, with offices in London and Eindhoven, and was named to Deloitte's Technology Fast 500â˘ in 2018.

Our Perks

When you join JW Player, you are not just joining a company or a team but a family. Our goal is to take care of you and ensure you will be successful in your new role. Your success is our success!

An opportunity to make an impact in a fast paced environment
Bi - Annual Hack Weeks
AMA (Ask Me Anything) and Fireside chats with Executives & JW Player family

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.