Responsibilities Include
Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
Partnering with the Vendor Management Team and managing the vendor relationship by championing the vendor’s needs at Amazon
Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
Build and execute on a strategic account plan that delivers on key business opportunities for the vendors and Amazon
Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
Provide thought leadership around planning, roadmaps and execution
Establish long term partnerships with key vendor partners for the group of vendors handled
Support the launches of new programs, categories and features.
Basic Qualifications
An understanding of and passion for e-commerce
Work experience is preferred (7+ years) with 2+ years of people management experience.
Relevant experience in Operations with exposure to Sales, post sales, Account Management, and Business Development in managing B2B Business accounts will be an added advantage
Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
Proven analytical skills and demonstrated ability to manage the business “by the numbers
Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
Ability to work in teams and ultimately focus on delivering results with high standards
Attention to detail and capability to work on multiple projects in parallel
Preferred QualificationsExposure to back office operations, escalation management and troubleshooting environments and exposed to problem solving over emails/phones
Experience in managing high priority queues
Advanced proficiency in SQL,VBA & Python is a plusExperience: 7.00-10.00 Years
0 to 3 Years 
Salary not disclosed 
Chennai
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