ROLE : Account Manager
LOCATION : Mumbai/ Bangalore/ Delhi/Kolkata
YEARS OF EXPERIENCE: 3- 10 years
Role Definition:
- To accelerate our growth further, Happay is looking to build the industry's best Account Management team.
- This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well.
Responsibilities include:
- Managing the entire show of Account Management and supporting clients by providing end to end solutions.
- Will also be be responsible for New customer acquisition in relevant target segments.
- Generate and own leads through various initiatives.
- Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully.
- Understand client needs and address within defined TAT
- Customer First, Ability to make positive impact on every interaction, able to understand customer needs and find a solution
- Interpersonal effectiveness and ability to influence - Using Data and Logic to convince others, articulation with conviction
Eligibility:
- Has experience in Account Management & Up-selling as well - preferably with a financial product
- Loves working in growth stage start-up
- Is Excellent in building and nurturing relationships in industry
- Easily collaborates with internal teams (marketing, product, design and operations)
- Has strong interpersonal and communications skills