ShoeKonnect B2B Marketplace by BizCrum jobs - Account Manager

Job Duties:

• Responsible for managing a portfolio of Key accounts and for delivering client-focused solutions based on customer needs.
• In change of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.
• Identifying and assessing E-commerce client’s critical needs.
• Managing High revenue generating E-commerce Client’s
• Attend meetings with E-commerce clients.
• Single point of contact for priority customers and resolving their critical issues.
• Providing Technical customer support as necessary.
• Respond to client’s communications or queries.
• Conduct regular Business Reviews with management and clients.
• Keeping all business parameters up to date according to market trend and competitor’s activities.
• Forecasting and tracking key account metrics.
• Persistent and skilled at negotiating.
• Able to manage time and projects effectively.
• Upselling and Cross selling in existing client list.
• Assist with establishing the forecast goals and objectives for the department and strive to meet them.
• Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
• Works together with colleagues to support the achievement of increased profit and sales without compromising the quality of work.