Account Manager

Zomato
Experience : 2 to 3 Years
Education : M.Com, B.Com
Location : Lucknow
Job Role : Accountant
Posted on 12 Jul 19
Job DescriptionLast Date 10 Sep 19
Account Manager

Location: Lucknow, India

About the role:
  • The value derived by our users from Zomato’s platform depends on the breadth and depth (available choice) of restaurants they find on Zomato.
  • Our Sales Managers play a key role in delivering this value by acquiring and growing relationships with merchants across our Advertising, Online Ordering and Gold Platform.
  • Our Zomato sales team works simultaneously on multiple fronts - user on boarding, retention along with restaurateur experience and real time payment settlements.

Here's what you'll do day-to-day:
  • Ensure that Zomato has the most comprehensive selection of restaurants by signing up the target merchants quickly and effectively
  • This is a field intensive role where you onboard merchants on Zomato’s platform and help them engage with their audience
  • Build an in-depth understanding of the restaurants in your city across categories and sign up the right set of restaurants to partner with
  • Efficiently solve problems and make smart decisions to ensure supply is our competitive advantage
  • Manage and grow long term relationships with the merchants: identify opportunities and take initiatives to grow the business of your accounts
  • Analyze data and ensure month on month growth of your merchant business by making decisions on aspects like pricing and coverage
  • Own all aspects of merchant satisfaction and help solve issues, troubleshoot as required
  • Manage end-to-end client relationship including pitching, negotiation, contracting, billing/ invoicing, payment collection, result tracking and troubleshooting

Requirements:
  • 2-4 years of prior sales experience
  • Understands how the sales ecosystem functions
  • Should be presentable, articulate, data-oriented and is able to multi-task
  • Relevant experience in B2B sales would be a plus
  • Is strong at account management and relationship building
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are over 2000 passionate Zomans strong across 24 countries, and we're growing by the day. At last count, our team represents 32 nationalities, and speaks twice as many languages. We're split 50:50 on tea drinkers vs. coffee drinkers. The tea drinkers are the nicer ones.

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