Position Title: Account Manager - Payroll Support
Location: Bangalore
Employment Status: Regular Full-time
Experience: 3 -4 years
Salary : Commensurate with skills
Qualifications & Skills:
- Graduate preferably from a commerce background
- 2+ years of experience in a customer support role inPayroll with high client interaction preferably with domestic clients
- Excellent communication skills - both verbal and written
- Excellentclient handling skills
- Domain knowledge in Indian HR / Payroll is mandatory
- Thorough knowledge of Indian Payroll statutory compliances will be an advantage
- Excellent verbal and written English communication skills
- Excellent skills on effective telephone and email communication
- Apart from English, familiarity in Hindi will be an advantage
- Highly Customer Focused with ability to listen and engage customers to achieve desired outcomes
- High degree of patience
- Good problem solving skills
- MS Excel skills
- Willing to work weekends and holidays
- Willing to stretch during high volume periods (Month, Quarter and year ends)