Account Specialist French jobs in Bangalore at Amazon

Account Specialist – French

Job ID: 991834

IN, KA, Bengaluru

Core responsibilities include:

Serves as a main point of contact for a portfolio of accounts – Standard and High Value advertisers.
Reviews every account in the portfolio in complete detail to understand the current level of performance.
Engages with advertisers to understand their advertising goals and expectations from the program. Leads kickoff calls with advertisers and drives discussion using a preset agenda.
Flawlessly execute end-to-end campaigns, liaising with key internal and external stakeholders.
Analyze account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency, drive high renewal rate and meet clients’ KPIs
Analyze query trends and create keywords packs, bids and budget suggestions; gather and analyze data at account/campaign level and industry level.
Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
Work with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance.
Identifies opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.

BASIC QUALIFICATIONS:

· Bachelor’s degree in a business discipline.

· Proven work experience of 0-1 years in sales/contact centre

· Must have managed global clients along with owning up their individual performance goals.

· Superior verbal and written communication skills as demonstrated by experience

· Flexible to work in rotational shifts.

· Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint.

· Language expertise : B2.2/ C1 certification required in French language

PREFERRED QUALIFICATIONS:

· MBA or other related Master's degree.

· Passion for online advertising and a track record of delivering outstanding results

· Experience interpreting data and making business recommendations

· Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously

· Experience in data analysis, either professional experience or through your education

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world