Hands-on experience in working with on field team.
Basic knowledge of accounts
Ability to verify order inputs (price, discounts, stock, credit limits)
Clear and crisp communication Verbal / Written with all stake holders (sales, warehouse, and finance etc)
Ability to work in different shifts and manage high volumes and urgent orders.
Prioritize based on business impact.
Handling cases like: Credit block, pricing mismatch, stock unavailability, IGST orders, Freight Cost % determination.
Basic to intermediate Excel: VLOOKUP / XLOOKUP, Pivot tables, Order tracking sheets, Ability to generate hourly / daily MIS.
Understanding SOPs and approval matrix.
Maintaining TAT for each activity.
Suggesting process improvement along with automation of routine activities.
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