Position - account managers - social media & client servicing - 2
location - Hyderabad
gender - any
salary - upto 45k, relevant experience with ad agency experience, a fair understanding of social media and client servicing and engagement.
we are looking at both men and women who are passionate & smart, who are willing to build a career in client servicing or account management.
job role : client servicing manager / account manager - social media marketing (m/f)
experience: min 3+ years
job location: hyderabad
industry experience : branding and advertising agency experience mandatory
good understanding of facebook , instagram, campaign management is desired.
competitive salary for well deserved candidates.Responsibilities
- serve as the lead point of contact for all customer account management matters
- build and maintain strong, long-lasting client relationships
- be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.
- ensure the timely and successful delivery of our solutions according to customer needs and objectives
- meet clients every now and then to ensure the monthly plan of action and deliverables are met
- clearly communicate the progress of monthly/quarterly initiatives to client
- forecast and track key account metrics
- assist with challenging client requests or issue escalations as needed
social media responsibilities. Work with clients and the team, to create a social media strategy that collaborates with marketing, pr and advertising campaigns, research top influencers, competitors, and trends in clients industries.
- handle & optimise all the social channels of respective clients,(ex. Facebook, instagram, twitter, google+, youtube).
- analyse and report social media actions on a monthly basis for successes and new opportunities.
desired skills :good communication skills, proactive, independent contributor, should be able to work in a team.