Job Description:
Monitoring accounts to identify outstanding debts and overdue payments
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments (80% Email 20% Voice/
Video)
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Apply unapplied payment on a timely basis
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