This is a Remote Job
Prior Experience working in an International BPO where the primary language was English is a big plus
Prior Experience is a sales or customer service setting is a big plus
Excellent hold on written and spoken English is a must
excellent communication and persuasion skills are a must
Please read the details below before applying:
The work is related to our marketplace website related to events. Most of the work would be done from a desk/home through a Mobile, a computer and a US phone (we will provide). It would be a night shift covering US Hours of business. Here are the key tasks that would need to be performed. Please note that these tasks will evolve and could be replaced with new tasks as deemed necessary.
Building Business’ Directory:
calling Vendors - managing Vendor profiles on our portal. Thus would involve calling and following up with US and Canadian vendors and sending them emails asking them to add their business listings on our portal. You will be maintaining a calling log for calls made to Vendors. You will be doing this activity during US business hours.
Vendor Data - Searching online and on Facebook or Instagram to find Vendor Data or incomplete profile information (like email, phone no. Etc) of vendors.
Images: Finding good and inspirational images of trending and in fashion things cakes, wedding decors, Indian clothing, jewellery from all over the internet and maintaining an excel file of the links
Adding Vendor Products: You will also be required to call vendors and get details of the service packages their offer and add those packages on Bliss and Luck. E.g. a Photographer charged $50 per hour for shootings pictures; a Mehendi artist charges $15 per hand etc.
Sourcing Photo Albums: finding brides/users that have been tagged on good posts on Instagram; then contacting these brides/users via Instagram direct message to request for their Wedding/event pictures; following up with brides via Instagram DM or official email to receive picture files; Processing these files and uploading albums on our website. (Training will be provided)
Writing blogs: Researching and finding online and print media content related to Indian social events like Birthdays, Weddings, Baby Showers, festival as well as ethnic fashion, celebrities etc. and writing blogs (1 blog of minimum 500 words and minimum 5 pictures per week) You will also be required to post/publish these on our website (training will be provided)
Testing Website: You will be required to learn all the functionalities of our website and also check the website for any errors or issues (training will be provided)
General Administrative work:
managing approvals on our website's queue's Admin Dashboard
Calling Vendors or customers for specific work on an as-needed basis
You would need to have and maintain
Good internet connection (4G with very good or unlimited data)
As needed, you will be trained on additional apps and software applications like PowerPoint, Instagram, Facebook etc.