Customer Support Jobs Opening in Grassroots Solutions And Services Pvt Ltd at Bengaluru

Job DescriptionAmazon Ads ConsultantThe
Amazon Ads Consultant Associate demonstrates end to end ownership of every seller’s advertisingneeds through proactive approach and need identification by conducting optimizations on advertisingcampaigns.
Responsibilities:
 Demonstrates effective, clear, and professional written and oral communication.
 Offers support in advertising to sellers registered on Amazon who are active on ads panel.
 Monitors the performance of activated advertisements through virtual light account managementservices.
 Delivers prompt and effective service to sellers and merchants, ensuring proper escalation of anyissues they may encounter.
 Maintains a consistently positive and professional demeanour, presenting the company in afavourable light and adeptly handling sensitive issues.
 Demonstrates strong time-management skills, working independently while utilizing departmentalresources, policies, and procedures.
 Contributes to fostering a positive team environment, proactively assisting team members withchallenging interactions when needed.
Qualifications:
• A bachelor’s degree is mandatory, with a preference for those holding a management entitlement;however, candidates with other academic backgrounds must meet the following experience criteria.
• A minimum of 0 to 2 years of relevant experience is required for individuals without a managementdegree, in fields such as Sales, E-commerce, Customer Support, Ads Sales, Digital Ads, or ColdCalling.
• Ads Certification (Google Ads, Facebook Ads, Amazon Ads) is a added advantage
• Proficiency in both verbal and written communication in English and Hindi is Mandate, withknowledge of a regional language considered an additional advantage.
• Technical proficiency, particularly in Computers and the Internet, is a prerequisite.
• To maintain hygiene factors at work through compliance factors maintenance which are said to bemandated at work atmosphere.
Job Location: Vasanth nagar, Bangalore
Shift: General (9:30 am – 06:30 PM)
Working Days: 6 Days (Sunday Holiday)