Permanent Advisor (Shop Floor Sales Representative) – Godrej Products

Role Overview

A Permanent Advisor is deployed at the shop floor to support and drive the sales of Godrej products. They serve as the face of the brand, helping customers understand the Features, Advantages, and Benefits (FAB) of Godrej products compared to competing brands.

This role requires strong product knowledge, excellent customer engagement skills, and a commitment to professional brand representation.

Roles & Responsibilities

Sales & Customer Engagement

• Drive counter sales by educating and convincing customers about Godrej products.

• Explain product Features, Advantages, and Benefits (FAB) to customers.

• Promote new product launches and premium product categories to achieve the desired product mix.

Product Availability & Store Coordination

• Ensure complete product availability by coordinating between the store and the company.

• Support inventory management to minimize stock-outs.

Visual Merchandising & Brand Visibility

• Maintain effective in-store product displays.

• Ensure prominent brand visibility and adherence to merchandising standards.

Brand Representation

• Uphold the brand image through proper grooming and professional conduct.

• Act as a positive and knowledgeable representative of the Godrej brand.

Customer Feedback & Market Intelligence

• Gather and share real-time customer feedback with the RC/TMM.

• Monitor competitor products, pricing, promotions, and activities at the counter level.

After-Sales Support

• Coordinate with customers and the service team for prompt issue resolution.

• Assist in ensuring a satisfactory customer experience after purchase.

Eligibility Criteria

CriteriaRequirementEducationHSSC (Higher Secondary School Certificate) and aboveAge18 to 40 yearsExperienceMinimum 1 year of work experienceLanguage SkillsBasic understanding of English

Additional Requirements

1. Must possess a smartphone to use the mobile application.

2. Prior canvassing or sales experience will be preferred.

Key Skills Required

• Sales and persuasion skills

• Customer service orientation

• Product presentation and demonstration

• Communication skills

• Basic English proficiency

• Team coordination

• Professional grooming and conduct

• Market and competitor awareness

Position: Permanent Advisor
Location: Shop Floor / Retail Outlet
Industry: Consumer Durables / Retail Sales
Brand: Godrej