Advisor - IT Operations jobs in Bangalore at DELL

Advisor - IT Operations, EBIA

Bangalore, India

Key Responsibilities :

Provide application support for Global Data Warehouse ecosystem at Dell
Analyze and resolve BI/BIG DATA application failures issues for global Dell business users and Dell vendors
Exposure to any of the ETL tools preferably Informtica, Control M.
Hands on experience with SQL queries on Teradata or TOAD.
Hands on experience configuring & managing data pipelines using Streamsets & managing Kafka.
Hands on experience supporting and managing Hadoop Cluster environemnt using Cloudera/Ambari.
Hands on experience supporting no SQL DBs like Cassandra or MongoDB or Greenplum.
Be the application owner, regularly communicate the status of the Application & Platform services related failure and/or any issues through appropriate communication channel
Resolve all incidents, tasks and service request within SLA targets
Diagnose, prioritize and escalate and follow up on issues where applicable
During crisis conditions, willing to act in the role of problem facilitator to drive cross functional efforts of various teams toward issue resolution
100% compliant to all the procedures and processes
Ensure proper handoffs of issues during shift change

Essential Requirements :

Overall 2 years+ experience in Data Warehousing area with excellent communication and analytical skills.
At least 2 year experience in supporting Informatica Support in 24x7 environment.
RDBMS knowledge (preferably in Oracle)
Exposure to any of the scheduling tools preferably Control M or Run Deck.
Experience in supporting Unix/Linux environment, and knowledge on basic commands
Excellent communication skills (oral and written)
A team player with ability to work in a team and as individual contributor with minimum supervision

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