Ontrack HR Services jobs - Agency Development Manager/Sales Manager

Responsible for

·           Agent Recruitment 

·           Agent Development

·           Meet Business targets

·           Customer Centricity

Key Responsibilities:

Agent Recruitment 

·           Develop various sources of agent hiring & build a team of agent & agent pipeline.

·           Conduct activity to enhance existing agent footfall to generate a fresh referral for new agent hiring

 Agent Development

·           Ensure product knowledge by ways of training

·           Field demonstration (FOD’s)

·           Development of agent prospecting habits, calling habits and work habits.

·           Work with the agent on planning and reviewing of activities and goals.

·           Identify the training needs of the agent and work with Trainers to improve the same

 Meet Business Targets 

·           Achievement of monthly, quarterly & yearly business plans.

·           Improve agent productivity & persistency

·           Ensure companies product mix sales ration and adhere to the business norms.

Customer Centricity

·           Be a brand ambassador & a customer champion

·           Follow Co. sales practice to develop deep customer loyalty

·           Hold periodical customer meet to understand customer pulse & need

·           Ensure customer queries are responded to satisfactorily as per Co. standard.