Airport Ground Staff work in the aviation industry where they are engaged in various roles at the airport. Ground Staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets. • Helping passengers to Check for flights • Re-routing or re-booking passengers whose flights have been canceled or delayed • Assisting disabled passengers or those traveling with young children • Giving passengers up-to-date information on flights • Assisting passengers with all inquiries, including lost or delayed baggage • Assisting staff in carrying out security checks as and when the situation arises • Delivering high levels of customer service to passengers and those traveling through the airport Airport
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