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FLIHI AVIATION SERVICE PVT.LTD jobs - Airport Customer Service Executive

Airport Customer Service Executive

FLIHI AVIATION SERVICE PVT.LTD

location

Bhubaneswar, Kolkata, Siliguri

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experience

Fresher

salary

16,500 - 28,500 Per Month

qualification

12th Pass (HSE), Any Graduate

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Posted: 5 Years ago

Views: 1

Applications: 0

Openings: 21

Job Description

JOB DESCRIPTION :

We are looking for an outgoing Customer Service Associate to assist our customers with product inquiries in a swift, proficient and friendly manner.
The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.
You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.
You will have the ability to swiftly gain customer confidence and trust.

Attending training sessions to grow knowledge of product and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE), Any Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id110657

Job Category Tech Support

StateOrissa, West Bengal, West Bengal

Country India

About Company

Its a Direct Placement Company.Not a Consultancy.Thank You so much.

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