SE CORPORATE PVT LTD jobs - Airport Customer Services Executive

Airport Customer Services Executive for a Leading Airlines in Airport in Kolkata

Profile: Customer Services Executive (CSE)

Salary: 18,000/- to 30,000/-

Allowance: PF, Insurance coverage, Pick & drop

Location: Kolkata/Delhi

Age: 18 to 30 years for male and 18 to 28 years for Female

Job Type: Full-time

Education: Minimum 10th pass and above

Job Description:

Airport customer service representatives are responsible for working on the phone and in-person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular the airline, and a wide variety of other topics. These representatives work with a company’s computer system to accomplish their work. Customer service reps are responsible for greeting passengers, guiding them to the proper terminal, explaining airport regulations, and asking for volunteers to take a later flight when one has been overbooked.

Job Responsibilities:

Customer service representatives must have a calm and polite demeanour, be able to handle special requests and irritated customers. The applicant must be at least 18 years of age and have a high school to be considered for this position, but experience in customer service the position would be a plus in the hiring process. Additionally,

Criteria:

• Good verbal communication skills in both Hindi and English.

• Confidence and the ability to handle passengers and provide only the best customer service.

• Pursuing Graduation / Graduate, Freshers can apply

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