- Greeting passengers and customers that approach their counter:
- Answering questions regarding dates, prices, and availability of flights;
- helping passengers and customers with inquiries regarding changes or cancellations; and
- promoting special offers.
- Issuing flight tickets:
- Using computer reservations systems to check availability;
- taking note of the passenger’s personal information, including passport number, when travelling international;
- accepting payment from passengers and customers;
- confirming the purchase with the passenger; and
- handing the ticket and receipt to the passenger or customer.
- Modifying or cancelling a passenger’s flight reservation:
- Using computer reservation systems to check availability for modification;
- charge a modification or cancellation fee to the passenger when airline policies dictate so; and
- confirming modifications or cancellation with passenger or customer.
Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. ... These airline representatives are responsible for handling
ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.
Qualification : 12th pass and any Graduation . Age : 18 to 34 ( male ) and 18 to ( female ) .Skill : Good communication and Presentation.