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Invesco Ltd. jobs - Analyst II Infra MAC

Analyst II Infra MAC

Invesco Ltd.

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Posted: 4 Years ago

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Applications: 0

Openings: 1

Job Description

Analyst II Infra MAC

Locations: Hyderabad, Andhra Pradesh, India

Career Area: Technology & Information Security

Key Responsibilities / Duties:

Processes orders for voice and data circuits around the Globe, coordinates provisioning of technical services with the various telecom vendors and internal teams
Completes regular processes within Invesco’s telecom expense management (TEM) system including invoice processing, order procurement, contract management, carrier invoice disputes, asset management, and reporting.
Opens trouble tickets and proactively works with all telecom vendors to resolve any interruptions of service around the Globe
Assist network administrators (Voice, Data and Collaboration Services),with system analysis and coordinate during troubleshooting of circuit issues by engaging vendor representatives.
Works directly with INVESCO procurement team to manage vendor contracts and legal resources for the Technology Infrastructure section as it pertains to service provider contracts
Provide reporting to other teams and build dash boarding and executive matrix for senior Technology management
Work with Telecom vendors and the Business Recovery team globally to maintain business recovery plans

Work Experience / Knowledge:

Experience in Telecommunications troubleshooting and analysis, with basic understanding of network connectivity such as T1, MPLS, Fiber, SIP, VPN, VoIP, 3G, LTE, is helpful
1+ years of experience with, and a good understanding of, telecom services and procurement process for moves, adds, changes, and disconnects.
Experience working in a global environment having flexibility for working a schedule that provides overlap with different time zones
Experience with ITIL ticketing platforms such as ServiceNow
Experience developing business processes, procedures and related documentation
Must have exceptional communication and interpersonal skills, to effectively communicate, brief, present, train, and negotiate with a wide range of personnel around the globe

Job Particulars

Role Others

EducationAny Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id303577

Job Category Others

StateTelangana

Country India

About Company

Invesco is an independent investment management firm dedicated to delivering an investment experience that helps people get more out of life.

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