EClerx jobs - Analyst

Analyst

EClerx
experience Fresher
salary 14,000 - 17,000 Per Month
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 1

Job Description

  • Resolve Customer queries and Complaints 
  • Troubleshooting of technical issues related to customers services 
  • Assist the customers on queries regarding their Products and Services via chat or voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems 
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats.


Job Particulars

Role Others
Who can applyFreshers
Hiring Process Face to Face Interview, Written-test
Employment TypeFull Time
Job Id106347
Job Category BSc/BCA/BBM
StateChandigarh
Country India

About Company

eClerx Services Limited (“eClerx”),founded in 2000 and publicly listed on both the Bombay and National Stock Exchanges in India since 2007, is a leading knowledge process outsourcing (“KPO”) company providing middle/back office operations support to over 30 Fortune 500 companies. We support a diverse global client base, including the world’s leading Financial Services, Broadband, Cable & Telecom, eCommerce & Retail, High Tech, Industrial Manufacturing & Distribution, Software, Media & Entertainment and Travel companies.

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