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Eclerx jobs - Analyst

Analyst

Eclerx

location

Chandigarh, Chandigarh, Chandigarh

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experience

Fresher

salary

17,000 - 20,000 Per Month

qualification

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

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Posted: 5 Years ago

Views: 7

Applications: 0

Openings: 150

Job Description

Job Description

Analyst

Job Description:

Resolve Customer queries and Complaints
Troubleshooting of technical issues related to customers services
Assist the customers on queries regarding their Products and Services via CHAT or voice
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoring on voice calls and chats

Responsibilities and Duties

Desired Candidate Profile

Any Under graduate Fresher/Graduate Fresher are eligible
Any experience up to 4 years are also eligible
Flexible to work in Night Shifts / 24*7
Excellent verbal, written communication and listening skills
Should have good command over EnglishGrammar and Fluency in English

Benefits

CTC Slab:Rs. 2 Lacs to Rs. 2.50 Lacs + Night Shift allowance
Other Benefits:Free Medical Insurance, Free Cab for Junior Analysts and Subsidized cabs for Analysts (Home pick & Drop)
Job Type: Full-time
Salary: ₹1.97 to ₹2.20 /year
Contact Person : Soma

Job Particulars

Role Others

EducationCertificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id141382

Job Category Diploma , BSc/BCA/BBM

StateChandigarh, Haryana, Punjab

Country India

About Company

eClerx is an Indian IT consulting and outsourcing multinational company based in Mumbai and Pune.[1][dead link] eClerx is a public limited company whose shares are listed on the Bombay Stock Exchange and National Stock Exchange of India. The company listed on the bourses on Monday, 31 December 2007. In April 2012, eClerx acquired Agilyst Inc to grow its footprint in the U.S. cable and telecom industry.[2] On 31 March 2015, eClerx acquired Creative Services Agency CLX Europe, for a total purchase consideration of up to EUR 25 million.[3]

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