JOB SUMMARY AND RESPONSIBILITIES
• Handling of loan servicing activities (new borrowings, increases, rollovers, paydowns, commitment reductions) and ensure currency cut-offs are followed
• Have a front-to-back understanding of the loan product and the events associated with it by managing a complex portfolio and be an SME.
• Maintain a clean inventory for the team and perform effective supervision and EOD checks including payment approvals.
• Ensure control measures are established to scrutinise exceptions/errors to prevent any operational losses and review these measures constantly
• Adherence to daily operation policy and procedure and internal controls
• Ensure posting and escalation process is adhered to
• Own control reports and be part of weekly metrics and contribute towards RCSA deliverables
• Create an environment where skills are shared and achieve department and business goals
• Train, coach and mentor the new joiners in the team
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