ThiDiff Technologies jobs - Apex Developer

Summary :

Immediate requirement for Apex Salesforce Developer

ThiDiff Technologies

Experience : 3-5Years

We are looking for talented and experienced engineers to join our team. If you are a problem solver and enjoy working on an exciting and fast-paced environment, this may be the perfect opportunity for you to join us and take your career to the next level.

Roles & Responsibilities :

• Communicate effectively with customers, including expectations for callbacks and follow-up on their issues.
  
• Handle technical issues of different complexity and help other members of the team.
  
• Collaborate with other support teams, Engineering and other internal departments to help resolve critical issues.
  
• Troubleshoot, diagnose & resolve customer issues independently, making use of the resources available to you.
  
• Keep all the ongoing cases documented and up to date in the case management system.
  
• Promote and maintain a high quality, professional, service orientated Cervello image amongst internal and external customers.
  
• Works in adherence to defined processes and procedures implemented in the organization
  
• Maintain and continually upgrade technical understanding of products and technologies

• One or more Salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud, DEV-401)
  

• Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Eloqua, Marketo) as well as integration tools (Pervasive, Informatica, Boomi)
  

• Apex development skills including triggers, web services and Visual Force integration
  

• VisualForce development
  

• Salesforce integration skills including with third-party ERP systems
  

• Strong development skills and an ability to deliver customer driven solutions