Logical Solutions jobs - Application Engineer

Application Engineer

Logical Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Designation : Applications Engineer.

Job Responsibilities :

The primary role of an Application Engineer is to provide product support to customers by:

 Managing technical support issues taken via phone, email, or web portal – Utilize your expertise in SolidWorks products to assist customers with challenges they face in production.

· Follow up on Service Requests and Software Performance Reports generated through support cases.

· Ensure that response time and customer satisfaction surveys meet goals.

· Research solutions and create knowledge base articles.

· Conduct assigned training classes – Train new students on SolidWorks products.

· Working with a broad range of customers who use SolidWorks to design their products.

· Responding to the needs of our customers to solve technical problems in using SolidWorks.

· Reporting to the Technical Manager & Sr. Applications Support Engineer.

Desired Candidate Profile/Key Skills :

  • Engineering design experience gained in a design environment.
  • Knowledge of 3D CAD System, ideally SolidWorks bit Pro/ENGINEER or Inventor may also be useful.
  • Good knowledge and use of Microsoft Office applications – Word, Excel, Outlook.
  • Willingness to be flexible and to travel as required.

 


Job Particulars

Role Engineer
EducationBE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id862577
Job Category Core Technical
Locality Address Dilsukhnagar
StateTelangana
Country India

About Company

Logical Solutions is a Product Design and Engineering Services company representing strong domain knowledge which is enhanced by an innovative approach.

Formed in the year 2000, Logical has exclusively specialized in the hard-to-serve field of CAD/CAM/CAE where it has established a reputation for success.

Currently, Logical operates two divisions, dedicated to Engineering Services and CAD/CAM/CAE Products ( SOLIDWORKS Reseller in Hyderabad ).

 

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