Application packaging jobs in Bangalore at IBM

Your Role and Responsibilities
As Software specialist, you are responsible for creating the automated installation code that enables a software application or update to be sent electronically to an end-user device. You will utilize a variety of tools to create a software package that replicates the manual install of the application with desired options and settings. You will also perform integration testing of the package to ensure the software will successfully install. You will need to work alternate work schedules to meet global client needs.

Responsibilities:

Complete software packaging per the information listed in the package requirements form.
Complete Software Packaging activities to required timelines.
Perform complex troubleshooting activities to diagnose packaging issues.
Perform Quality Assurance activities to ensure package operates successfully in the customer environment.
Adhere to best practices, processes, procedures, documents and guidelines
Update workflow management tools to ensure all Software Packaging activity are tracked and recorded
Interface with all necessary groups or individuals (Ex: ASL)
Work with Transitions/Transformation teams to complete solutioned packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame
Complete pre-distribution analysis to ensure the request includes the necessary information to fulfill the process.
Validate target lists or run queries to determine available target devices before scheduling the software distribution.
Import software packages into the distribution tool
Monitor the distribution throughout the distribution life cycle
Collect distribution results and provides a status report to the Account Solution Lead.
Update workflow management tools to ensure all Software Distribution activities are tracked and recorded
Escalate or report any issues that may compromise the distribution timeframes or success
Perform software distribution remediation on unsuccessful endpoints per account procedures
Adhere to best practices, processes, procedures, documents and guidelines
Perform complex troubleshooting activities to diagnose software distribution issues.
Work with Transitions/Transformation teams to complete solutioned deployment work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation

Required Technical and Professional Expertise

Minimum 5+ years of experience in Windows / Apple / Linux desktop operating systems, components and configuration
Working knowledge of software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp),Intune
Proficient in scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)
Expertise in Virtualization Platforms (e.g., VMware ESX/Workstation, Hyper-V, VirtualBox)
Hands-on experience in SCCM2012 & 2016 with skills in managing troubleshooting deployment issues
Solid experience of Active Directory and Group Policy
Validated knowledge of RPM and APT for creating packages in Linux environment
Experience in use of process monitoring tools to analyze application behaviors for analysis and troubleshooting purposes
Experience in problem and change management processes and tools
Ability to produce MSI packages from legacy applications
Ability to create transform files for vendor based MSIâs

Preferred Technical and Professional Expertise

You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.