IBM jobs - Application Packaging - SW Distribution Specialist

Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities
As Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update or patch to be sent electronically to an end user workstation or device within a client environment.

Responsibilities:

• Complete software packaging per the information listed in the package requirements form. and activities to required timelines
• Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure package operates successfully in the customer environment
• Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
• Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process
• Update workflow management tools to ensure all Software Distribution activities are tracked and recorded
• Report any issues that may compromise the distribution timeframes or success
• Perform software distribution remediation on unsuccessful endpoints per account procedures
• Provide deployment reports, drive actions with relevant teams to make sure 100% success ratio is achieved.
• Perform monthly patching and ensure 100% compliance.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
We always believe that it is deeply important to have the right person for the right job and you are a flawless fit to this strategy. We want people with an openness and ability to learn and who are ready to put good ideas into action. So, go ahead, and grab the opportunities – we wish you outstanding success in your career and inspire you to bring your best self to work with IBM.

Required Technical and Professional Expertise

• Minimum 5+ years of overall professional experience in IT Industry
• Expertise in software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp)
• Proficient in scripting languages (e.g., VBS, Batch Scripting and PowerShell).
• Proven expertise in software distribution tools (e.g., SCCM, Intune)
• Ability to Package, Stage and Deploy application using Intune.
• In-depth knowledge to manage and produce MSI packages from legacy applications and create transform files for vendor based MSI
• Working knowledge of Microsoft Intune, Windows 10 Autopilot, MS Graph API and PowerShell Scripting.
• Validated knowledge in SCCM and Intune co-management is preferred.
• In-depth experience to Onboard the Windows 10 Devices on Intune.
• Ability to create Intune compliance policies for Windows 10 machines and to create Intune configuration Profiles for windows 10 machines
• Proficiency to configure Windows 10 update rings and feature Updates

Preferred Technical and Professional Expertise