Application Support Engineer

Subex Ltd
Experience : 0 to 3 Years
Education : BE/B.Tech
Job Role : Engineer
Posted on 24 Oct 19
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Job DescriptionLast Date 23 Dec 19
Application Support Engineer

Location: N/A, IN

Company: Subex Ltd

•    Very Good knowledge of Unix and SQL
•    Should be able to write Shell Scripts and SQL queries.
•    Responsible for performing detailed root cause analysis for issues to identify L1 related issues
•    Work closely with client’s business team to assess risks and prepare mitigation plan
•    Should be able to drive weely reviews and governance calls with the customer
•    Good knowledge of L1/L2 operations and should understand SLA driven processes
•    Working knowledge of Ticketing Tool and Knowledge Management.
•    Knowledge on Subex tools an added advantage.
•    ITIL Certification an added advantage.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Subex is a trusted global telecom solutions provider for 75% of the world’s top 50 telcos. Founded in 1992, the year when the video-telephone was launched, we have been part of the evolution of mobile technology. Today, we are consultants to global telecom carriers for operational excellence and business transformation by driving new revenue models, enhancing the customer experience and optimizing the enterprise.
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