Role : Application Support EngineerJob Requirements :- Excellent Communication.- Possessing specialist knowledge of operating systems, devices, applications and software.- Providing technical support to teams within the organization, and to external clients when required.- Assisting with systems integrations.- Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date.- Maintaining and updating technical documents and procedures.- Identifying and resolving technical issues.- Managing coordination at a local and international level where required.- Delivering regular and customized training to teams within the business.- Preparing maintenance plans and upgrading schedules for the organization's systems.- Developing reports for teams across the business.- Should have strong technical skills in Networking and Cloud.
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