Firstventure Corporation. jobs - Application Support Executive

Application Support Executive

Firstventure Corporation.
experience 0 to1 Year
salary 15,000 - 20,000 Per Month
qualification
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Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

Roles and Responsibilities

Application Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities:

Common Responsibilities
  • Working with customers/team members to identify application and system issues and advising on the solution
  • Handle customer complaints
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution
  • Keep records of customer interactions
  • Process customer accounts and file documents
  • Logging and keeping records of customer queries and feature request
Qualifications

Graduate in Computer Science, IT, Engineering or similar

Skills
  • Communication skills
  • Good analytical and problem-solving skills
  • Presentation Skills
  • Logical thinker
  • Eye for detail
  • Curiosity to learn
  • Time Management Skills
  • Good interpersonal and customer care skills
Experience

0 - 1 year of experience in Customer Handling and Application Training

The work environment
  • An incredible team of smart and supportive people
  • Small, agile and dynamic team that works fast
  • Opportunity to wear multiple hats and juggle multiple roles
  • Be rewarded with a very competitive package
  • Plenty of opportunities to learn. We have a strong and diverse training program
  • We may ask a lot of you, but we promise the effort will be rewarded

Full-time positions at Firstventure Corporation require a commitment to work a minimum of 45 hours each week, Monday to Friday.

We offer our team members a competitive base salary and additional incentives commensurate with experience and performance over time. Other benefits can be discussed.


Job Particulars

Role 
Education BE/B.Tech, BSc, Any Graduate
Who can apply Freshers and Experienced (0 to1 Year )
Hiring Process Telephonic Interview
Employment Type Full Time
Job Id 548458
Job Category BSc/BCA/BBM
Locality Address Churchgate
State Maharashtra
Country India

About Company

Firstventure Corporation.
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