Firstventure Corporation. jobs - Application Support Executive

Application Support Executive

Firstventure Corporation.
location
Mumbai(Churchgate)
experience 0 to 1 Year
salary 15,000 - 20,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

Roles and Responsibilities

Application Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities:

Common Responsibilities
  • Working with customers/team members to identify application and system issues and advising on the solution
  • Handle customer complaints
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution
  • Keep records of customer interactions
  • Process customer accounts and file documents
  • Logging and keeping records of customer queries and feature request
Qualifications

Graduate in Computer Science, IT, Engineering or similar

Skills
  • Communication skills
  • Good analytical and problem-solving skills
  • Presentation Skills
  • Logical thinker
  • Eye for detail
  • Curiosity to learn
  • Time Management Skills
  • Good interpersonal and customer care skills
Experience

0 - 1 year of experience in Customer Handling and Application Training

The work environment
  • An incredible team of smart and supportive people
  • Small, agile and dynamic team that works fast
  • Opportunity to wear multiple hats and juggle multiple roles
  • Be rewarded with a very competitive package
  • Plenty of opportunities to learn. We have a strong and diverse training program
  • We may ask a lot of you, but we promise the effort will be rewarded

Full-time positions at Firstventure Corporation require a commitment to work a minimum of 45 hours each week, Monday to Friday.

We offer our team members a competitive base salary and additional incentives commensurate with experience and performance over time. Other benefits can be discussed.


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Job Particulars

Role HR
Job TypeFull Time
Hiring Process Telephonic Interview

About Company

Firstventure Corporation.
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Firstventure Corporation. recruiting Application Support Executive Experienced(Fresher) candidates candidates nearby Mumbai,.Firstventure Corporation. vacancies for Application Support Executive is recruited through Written-test, Face to Face Interview etc.
Firstventure Corporation. Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with BE/B.Tech, BSc, Any Graduate are selected to full fill the vacancies in HR job field. The candidates nearby Mumbai, can apply for Application Support Executive position in Firstventure Corporation.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Firstventure Corporation. recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of Firstventure Corporation. and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Firstventure Corporation. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Firstventure Corporation. and near your city and get a secured career.